Policies Policies, Legal Terms & Compliance These policies maintain our integrity and align us with industry and regulatory best practices. Confidentiality and Impartiality Policy of Confidentiality and Impartiality – Download Quality Policy Quality Policy – Download NABCB Accredation NABCB Accredation Procedure for Inspection Process Procedure for Inspection Process – Download Client Feedback Form Client Feedback Form – Download Procedure for Complaint Handling and Appeal Procedure for Complaint Handling and Appeal – Download Client Information Form Client Information Form – Download Use of NABCB Accreditation Marks Use of NABCB Accreditation Marks – Download